Privacy policy.

Processing of personal data.

Maison Longévité clinic, by the very nature of its activity, processes in good faith and in accordance with legal provisions the personal data of patients, current or prospective, of their legal or contractual representatives or of their family members, as part of its medical service delivery operations, as well as the personal data of its employees or of candidates taking part in recruitment processes.

Maison Longévité clinic permanently takes technical and organizational measures to protect the personal data entrusted to it, data that it will administer securely and only for the purposes specified.

Contact details of the controller, Maison Longévité clinic

Bucharest, sector 1, Intrarea Gliei, no. 18, email: office@maisonlongevite.ro

Purposes of processing personal data

Maison Longévité clinic collects and processes personal data for the following purposes:

Delivery of the requested medical services: scheduling the services, sending reminders and other details regarding the appointment, concluding the contract, for purposes of preventive medicine, establishing medical diagnoses, administering medical care or treatment for the data subject, or managing health services acting in the interest of the data subject; issuing the results of clinical investigations or specialist consultations or other medical documents and certificates, patient registration, administrative management associated with the delivery of the services. Providing personal data is necessary for Maison Longévité clinic to be able to manage patients' requests regarding the delivery of medical services. Refusing to provide such data may make it impossible to organize and deliver the medical services requested.
Reporting of data to CAS, DSP, SIUI or the Ministry of Health, and to tax authorities.
For financial management purposes, carrying out tax, banking and payment operations.
For the establishment, exercise or defense of a legal claim in court, including in the pre-litigation phase.
For the purpose of resolving various requests, notifications or complaints submitted by data subjects.
For the purpose of responding to the requests and communications of public institutions in accordance with their legal powers.
For the purpose of carrying out statistical analyses that do not involve the creation of individual profiles, and in order to provide personalized services and improve the services offered.
For the purpose of assessing the level of satisfaction with the services of Maison Longévité clinic.
For the purpose of ensuring the security and protection of persons and valuables at the Maison Longévité clinic location, in order to prevent and combat the commission of offenses, by means of video surveillance in areas accessible to the public.
For the purpose of carrying out recruitment/selection activities to fill vacant positions and managing recruitment files throughout the various selection stages.
For the purpose of issuing discount cards or cards associated with subscriptions.
For direct marketing purposes, in order to send newsletters, commercial communications regarding the service offering, promotions and events organized by Maison Longévité clinic, medical articles and informational materials.
When you visit the website www.maisonlongevite.ro, and only if you have agreed to the installation of cookies – the web server automatically records the name of your internet service provider (ISP), the address from which you visited us, the addresses within the site that you access, as well as the date and duration of the visit. Additional personal information will be recorded only if it is disclosed by you, for example in the case of a registration, a survey or the execution of content. In this respect, please consult the cookie policy. The information you provide through the website allows us to personalize and continuously improve the way you interact with Maison Longévité clinic.

Categories of personal data

Maison Longévité clinic collects personal data directly from the data subject or from their family members or legal representatives:

Data with an identification function (such as: first name and surname, domicile, sex, date of birth, nationality, locality, other elements from the identity document, online identifiers).
Special data (such as: personal identification number, data concerning health, biometric data, racial origin, religious beliefs, as the case may be). Personal data concerning health are protected in accordance with the rules established by law in the field of patients' rights, and the processing of such data is permitted subject to compliance with professional secrecy.
Financial and banking data (such as: account number, the first name and surname of the holder of the bank account or bank card (this may be someone other than you, if another person has paid an invoice in your name and on your behalf); the validity of the bank card, the bank).
Other personal data (such as: occupation, place of work, type of insurance, name of insurer).
Contact data (such as: postal correspondence address, telephone number, e-mail).
Information regarding the location, image and audio-video recordings of natural persons (video recordings captured by the surveillance cameras installed at the premises, audio recordings of telephone conversations at the call center).
Data relating to the profiling of website users in accordance with the cookie policy (age, sex, IP, traffic data, geolocation data, device used, operating system, keywords searched by the user according to their interests).
Opinions (which may include special categories of personal data) that you send us directly or that you post publicly about Maison Longévité clinic, on social networks (social media) or through other public communication media.

If Maison Longévité clinic decides to process personal data for other purposes as well, in particular on the basis of Article 6(1)(a) of EU General Data Protection Regulation no. 679/2016, namely on the basis of the data subject's consent, Maison Longévité clinic will send a separate information notice, in order to allow you to give your express consent freely.

Legal basis for processing

The processing of data for the purposes above is based on:

The conclusion and/or performance of a medical services contract, or taking steps at your request prior to entering into a contract.
Compliance with the legal obligations incumbent on Maison Longévité clinic under the law.
The legitimate interest of Maison Longévité clinic, in compliance with the provisions of Article 5 of EU General Data Protection Regulation no. 679/2016.
Protection of your vital interests or those of another natural person.
Your consent with regard to marketing/advertising activities and other processing operations for which the relevant legislation requires that consent be obtained. To the extent that you have given your consent to a particular processing operation, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the processing of data carried out up to the moment of withdrawal. A request to withdraw consent may be made at any time either at the e-mail address office@maisonlongevite.ro, or by submitting a written request to the address Bucharest, sector 1, Intrarea Gliei, no. 18 – to the attention of the data protection officer, as well as by clicking the "unsubscribe" button present in all our electronic communications.

Retention period for personal data

The storage period for personal data is limited to what is necessary for the processing purposes and until the archiving periods expire. Maison Longévité clinic will delete personal data at the moment you request this, with the exception of data whose provision and processing is carried out as a result of the legitimate interest of Maison Longévité clinic or is required by a legal provision, data which will be deleted within the period provided by law for this purpose. Where the retention of personal data is necessary for purposes specified by law, Maison Longévité clinic will continue to retain the data for the period required.

Automated profiling processes and automated decisions

Maison Longévité clinic does not use personal data to automatically evaluate aspects of the personality of data subjects. Maison Longévité clinic does not use personal data to make automated decisions about you.

Recipients of the data

Maison Longévité clinic may disclose personal data to the following categories of recipients: central and local public authorities and institutions, insurers, professionals collaborating with Maison Longévité clinic in compliance with professional secrecy, other medical service providers (hospitals or specialist outpatient units, paraclinical services or medical imaging, etc.) involved in the delivery of medical services. Maison Longévité clinic may disclose to third parties data strictly necessary for managing the administrative activities that support medical activity, or to other medical legal entities.

Maison Longévité clinic may communicate your data to processors that process personal data on behalf of Maison Longévité clinic (by way of example: archiving companies, entities providing debt recovery, direct marketing service providers, couriers, etc.).

Maison Longévité clinic will disclose your personal data in order to comply with any legal obligation or by virtue of obligations towards a public authority, or in order to protect the rights, property or safety of Maison Longévité clinic or of its clients.

The data transmitted to recipients will be adequate, relevant and not excessive in relation to the purposes for which they were collected and disclosed.

Transfer of data abroad

At the time of drafting this privacy policy, we do not transfer personal data to countries outside the EU/EEA or to international organizations.

Rights of data subjects regarding the processing of personal data

Maison Longévité clinic respects the rights concerning the protection of personal data, rights which you may exercise through a written request addressed to Maison Longévité clinic, at its registered office in Bucharest, sector 1, Intrarea Gliei, no. 18, or at the email address office@maisonlongevite.ro. The request must contain a precise description of the right you wish to exercise and must be accompanied by an identity document allowing your identification. The use of the information in the identity document is strictly limited to the activity of confirming identity and will not result in the storage of personal data for longer than is necessary for this purpose. You have the following rights:

The right to request access to this data from Maison Longévité clinic.
The right to be informed about the personal data processed by Maison Longévité clinic, the purpose, transfers to third parties, as well as the storage period for such data.
The right to receive free of charge a copy of the personal data undergoing processing. For any further additional copies requested, Maison Longévité clinic reserves the right to charge a fee.
The right to request that Maison Longévité clinic rectify inaccurate/incomplete data concerning you.
The right to request that Maison Longévité clinic erase the personal data concerning you, except where there are legitimate grounds that override your request.
The right to request that Maison Longévité clinic restrict processing. However, Maison Longévité clinic will be able to store and process personal data on grounds of public interest, compliance with a legal obligation, or for the defense against a legal complaint, the establishment of a legal claim, or in order to protect the rights of another person.
The right to object to the processing of data, where the purpose of the processing is direct marketing, including profiling where the measure is related to that direct marketing. Maison Longévité clinic will no longer process the data, except where there are legitimate grounds or where the purpose of the processing is the establishment, exercise or defense of a legal claim in court.
The right not to be subject to a decision based solely on automated processing, including profiling, if this has a significant impact on the data subject.
The right to portability of the personal data provided to Maison Longévité clinic in an electronic, structured, commonly used, machine-readable format, with the possibility of transferring that data to another controller.
If you consider that the processing has been carried out in breach of the legislation in force, you have the right to lodge a complaint with the supervisory authority, namely the national supervisory authority for personal data processing.

We note that we assume no liability with regard to the information and privacy policies of the websites referred to through the links posted on our website.

We reserve the right to amend this privacy policy. This policy, as well as future versions, may be accessed at any time on the website www.maisonlongevite.ro.